Brand review
ScalaHosting pairs prorated refunds and strong VPS reviews with roughly 2.5x renewals.
Tech Busy editorial team · Fact-checked · Updated
Average of 2 reviewed plans · calculated, not lab-tested
See all web hostingPlans listed by ScalaHosting. 2 have a published Tech Busy score.
ScalaHosting Managed Cloud Build #1, its highest-scoring reviewed plan · published features and owner comments · not a lab test.
ScalaHosting Managed Cloud Build #1, its highest-scoring reviewed plan · published features and owner comments · not a lab test.
From published features and owner comments · not a lab test.
Average of the independent owner-review sources listed below.
Published specs and owner feedback, not a hands-on test.
The published claim, then what we found. Live statuses. How we review
The claim
What we found
Fine printScalaHosting's terms give new clients a full refund within 30 days and a partial refund for unused time later; existing clients, domains, SSL and licenses are excluded.
The claim
What we found
ContradictedThe managed cloud FAQ cites a 99.99% SLA, but the ScalaHosting terms pay nothing at 99.9% and start credits only below that, claimed by billing ticket.
The claim
What we found
Fine printScalaHosting's contact page lists 24/7 chat, email and tickets, while its only phone line is pre-sales on weekday hours.
From ScalaHosting’s published terms. Not legal advice.
New ScalaHosting clients get a full refund within 30 days, or a partial refund for unused time at any point after that, on web, reseller and VPS hosting. Dedicated servers, SSL, domains and licenses are not refundable.
The ScalaHosting terms list no credit at 99.9% and credits of 10% at 99.8%, rising to 100% below 99%. Customers claim them with a billing ticket that includes logs.
ScalaHosting technical support runs 24/7 by live chat, email and ticket. The listed phone number is pre-sales only, Monday to Friday 2:30 AM to 5 PM Central.
ScalaHosting runs its own servers in Dallas, New York, Seattle and Sofia and offers further locations through partner clouds and AWS in Europe, North America and Asia-Pacific.
Via our partner Fun Coupons, sent by EmailerPros. The sender shows as “Fun Coupons via Tech Busy.”
You’ll confirm by email (double opt-in) before a code is sent. Offers and preferences are explained before you subscribe. Reader-supported: we may earn a commission.
Brand scores out of 10 · See all web hosting
WPX HostingComplete speed toolkit and fast chat at flat, higher-than-average prices.
VerpexStrong support and nine locations, but no written uptime remedies.
BigScootsFlat pricing and quick human support, with a Chicago-only footprint.
Hosting.comLiteSpeed and NVMe throughout, 24/7 phone; VPS refunds excluded.ScalaHosting is a Dallas-based host that sells shared web hosting, managed and unmanaged cloud VPS, reseller and AWS-backed plans, all built around its own SPanel control panel. Its native servers sit in Dallas, New York, Seattle and Sofia, with partner and AWS regions across Europe, North America and Asia-Pacific.
