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Captivate Personal review, scored

Personal plan gives the full toolset for shows under the download cap.

Tech Busy editorial team · Fact-checked · Updated

#6 of 14 plans in Video & Design Tools

Calculated from published specs and owner feedback

See all video & design tools
  • Overall 6.2
  • Social 7.3
  • Usability 5.0

Strengths and drawbacks

Published specs and owner feedback, not a hands-on test.

Strengths

  • Every Captivate tool on the entry plan
  • No limits on shows or uploads
  • Full-platform trial for 30 days

Drawbacks

  • Non-refundable once billed
  • Shows must be closed before cancelling
  • Grows in price as downloads rise

How the score breaks down

Published features and owner comments · not a lab test.

Published features and owner comments · not a lab test.

  • Overall6.2
  • Social7.3
  • Usability5.0
How each score was set

Usability 5.0 /10

From published features and owner comments · not a lab test.

Price transparency6.0/10
Yearly and monthly prices are public with a modest gap and no per-item fees; renewal pricing follows notice-based changes and the page copy is old.
Usage rights4.0/10
Terms support two of four applicable items: monetisation features are provided (a, b); no export branding is mentioned and client hosting sits on the Business tier.
Free plan, trial and refund5.0/10
A 30-day trial of the full platform, but fees are non-refundable once charged (14-day change-of-mind right for UK consumers only).
Published feature coverage5.0/10
Three of six items are stated: download cap, wide distribution, and IAB-certified analytics; no recording, multistream or seat count appears on the page.
Support access5.0/10
In-app chat with a usual response within an hour, on reduced hours at weekends and bank holidays, plus support@captivate.fm.

Social 7.3 /10

Average of the independent owner-review sources listed below.

Reddit6.5/10
Brand-level · 5 reviews · reddit.com
Independent web and YouTube8.0/10
Brand-level · 2 reviews · joshwp.com, riverside.com
Marketplace reviews7.4/10
Brand-level · 93 reviews · trustpilot.com, g2.com

Claims we checked

The published claim, then what we found. Live statuses. How we review

The claim

Every plan includes every feature

What we found

Verified

Pricing FAQ says nothing is restricted by plan; only downloads differ.

Source · checked Nov 14, 2026

The claim

Cancel anytime

What we found

Fine print

Terms require closing active podcasts before cancelling, and no refund is given for the unused term.

Source · checked Nov 14, 2026

The claim

30-day free trial

What we found

Fine print

Terms say billing starts automatically at the end unless you cancel, and cancelling in the trial ends access.

Source · checked Nov 14, 2026
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Tiers

Where a score sits among everything scored in the same category:

Needs at least 2 scored in the category.

How we review →
Social score

The average of independent owner-review sources (for example Reddit, Trustpilot and store reviews), weighted for volume and recency. A source with too few reviews is listed as “Not enough data” and left out.

How we review →
Usability score

Published features and terms (price, renewal, refunds, support and the category’s own criteria), each scored against written anchors. Calculated, not lab-tested.

How we review →