The claim
22-24W output power
What we found
Fine printThe spec sheet gives optical 18-21 W; the 22-24W headline reads like an output class, so the optical figure is used for scoring.
Source · checked Nov 14, 2026
Product review
Longer Ray5 20W review, scored
Low-priced 20W with phone support; air pump extra, returns carry a fee.
Tech Busy editorial team · Fact-checked · Updated
#7 of 12 plans in Laser Engravers
Calculated from published specs and owner feedback
See all laser engravers- Overall 6.4
- Social 6.7
- Usability 6.0
Up next in Laser Engravers
Strengths and drawbacks
Published specs and owner feedback, not a hands-on test.
Strengths
- Touchscreen and WiFi let it run without a computer
- Flame sensor and e-stop are listed on the safety sheet
- US phone line and a repair station address are published
Drawbacks
- Air pump is left out of the Basic Set
- Refunds take a service fee and machines over 50 laser runs are refused
- Two output figures (22-24W vs 18-21 W optical) on different pages
How the score breaks down
Published features and owner comments · not a lab test.
Published features and owner comments · not a lab test.
- Overall6.4
- Social6.7
- Usability6.0
Usability6.0/10
Laser power and work area7.0/10
Safety features5.0/10
Software and control7.0/10
Price and total cost6.0/10
Warranty and support5.0/10
Social6.7/10
Reddit6.5/10
Independent web and YouTube6.8/10
Marketplace reviewsNot enough data
How each score was set
Usability 6.0 /10
From published features and owner comments · not a lab test.
- Laser power and work area7.0/10
- Diode, titled 22-24W output; the spec sheet gives 18-21 W optical, so scored as 20W; area 400x365 mm, up to 24,000 mm/min.
- Safety features5.0/10
- Flame sensor, e-stop and an FDA Class IV mention count; open frame with no enclosure and the air pump is not included.
- Software and control7.0/10
- Free MKSLaser app, LightBurn and LaserGRBL, touchscreen with WiFi/TF offline use, Windows/Mac/Linux; no camera.
- Price and total cost6.0/10
- $389.99 with free US shipping, but an air pump is needed and not in the Basic Set.
- Warranty and support5.0/10
- One-year warranty and 30-day returns, but the refund takes a service fee and replacement after 15 days is on the buyer's freight; phone and email support listed.
Social 6.7 /10
Average of the independent owner-review sources listed below.
- Reddit6.5/10
- Product · 3 reviews · reddit.com
- Independent web and YouTube6.8/10
- Brand-level · 4 reviews · androidguys.com, notebookcheck.net, 3dprintbeginner.com, the-gadgeteer.com
- Marketplace reviewsNot enough data
- Searched; not enough owner reviews to score.
Claims we checked
The published claim, then what we found. Live statuses. How we review
The claim
6 safety measures incl. flame sensor
What we found
Fine printA 2022 reviewer found the advertised fire detection did not work on his 5W Ray5; the 20W page lists limit switches and motion protection.
Source · checked Nov 14, 2026
The claim
30 Days Return
What we found
Fine printThe policy requires a service fee on the refund and a machine lasered under 50 times; exchanges after delivery are not allowed.
Source · checked Nov 14, 2026
The claim
1-year warranty
What we found
VerifiedProduct FAQ and policy page both state one year; the laser module term is not separated.
Source · checked Nov 14, 2026
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